Proudly Serving Richland/Lexington Counties
700+ professionals trained, including 280 small business owners in service industries | 11+ years teaching |
Practical AI training and consulting for SMBs in Richland and Lexington County
Our Commitment to Responsible AI Use
A Plain-English Policy for Our Clients
Our Commitment to Responsible AI Use
We want you to know exactly how we use artificial intelligence (AI) in our work with you. That is not a legal formality. It is a professional commitment.
AI tools are part of how we do our best work. But they are tools, not decision-makers. Every recommendation we give you, every deliverable we produce, and every strategy we build is reviewed, verified, and approved by a real human being before it reaches you. That human being is accountable. Full stop.
What AI Tools We Use
We use several leading AI platforms in our consulting and training work, including Claude by Anthropic, ChatGPT by OpenAI, and Gemini by Google. We may also use other AI tools on a task-specific basis. Each tool is selected because it is the best fit for the specific job, not because it is the trendiest option.
We do not experiment on your business. Before we bring any AI tool into your engagement, we know how it works, where its limits are, and what it requires from us to produce reliable output.
What We Do With Your Data
Your data does not train AI models. That is not a policy goal. It is a hard line.
Here is what that means in practice:
• We do not enter your personal information, client names, property addresses, financial details, or lead data into AI tools without your explicit permission and without first removing anything that identifies you or your clients
• We have disabled training data sharing on every AI platform we use. This means our conversations with AI tools are not used to teach those AI systems new things. Your business information stays in your engagement
• If we need to use an AI tool that requires connecting to a system that holds your data, we will discuss it with you first, explain what data would be involved, and get your written agreement before proceeding
How We Protect the Quality of AI-Assisted Work
AI tools are remarkably capable. They are also capable of being wrong in ways that sound entirely convincing. We take that seriously.
Our quality standard includes:
• Human review of every AI-assisted deliverable before it is shared with you
• Independent verification of any statistics, market data, or factual claims that AI generates
• Clear identification of what AI contributed and what required human expertise, when relevant to your understanding of the work
If you ever ask us whether AI was involved in something we produced for you, we will tell you the truth. We will also tell you exactly what human oversight was applied.
What We Will Never Do
Some uses of AI are simply off the table, no matter the circumstance:
• We will not use AI to generate false, misleading, or deceptive content on your behalf
• We will not use AI to impersonate you, your clients, or any real person
• We will not use AI to produce content that is discriminatory or harmful
• We will not input your confidential business information into a public AI tool without your consent
• We will not use AI to bypass professional, legal, or regulatory requirements that apply to your business
How We Stay Current
AI changes quickly. A policy that made sense six months ago may be incomplete today. We review this policy quarterly to ensure our practices reflect the current state of AI capabilities and the associated risks.
Our next review dates are August 1, 2026; November 1, 2026; February 1, 2027; and May 1, 2027. If something significant changes in the AI landscape between reviews, we do not wait. We update.
Your Rights as Our Client
You have every right to ask questions about how AI is used in your engagement. You have every right to say you are not comfortable with a particular tool or approach, and we will work with you to find an alternative. And you always have the right to know, honestly, how your work was produced.
We built this practice on the idea that AI should make your business better, not more complicated. That starts with being straight with you about how we use it.
Questions or Concerns
If you have questions about this policy or how it applies to your engagement, contact us directly: [email protected]
Effective May 12, 2026 | Reviewed Quarterly
Last updated: May 10, 2026
Serving: Columbia, West Columbia, Chapin, Lexington, Irmo, Richland & Lexington County, SC
Remote: Available nationwide across all 50 states
(803) 766-6190 Call or Text
